Frequently Asked Questions

About The Companion Tote

The Companion Tote is designed to combine the ease of a classic tote with thoughtful internal organisation. It maintains a soft, minimal exterior while offering structured compartments to keep your essentials organised and easy to access.

The Companion Tote fits laptops up to 15.6 inches. The dedicated laptop space helps keep your device secure and separate from other essentials.

Yes. The shoulder straps are designed to feel soft yet supportive, allowing for comfortable all-day carry.

Yes. It’s designed to transition seamlessly from work to weekends, travel to everyday errands.

Designed to keep everything in place, the bag includes a padded laptop sleeve, a roomy main compartment, one large inner pocket, a zippered pocket for valuables, two smaller pockets for essentials, and an outer pocket for quick access.

Yes. The design balances softness with structure, allowing the bag to maintain a refined silhouette while remaining easy to carry.

Materials & Care

The bag is crafted from high-quality canvas, chosen for its durability, structure, and timeless appeal.

A little care goes a long way — gently spot clean with a damp cloth, or hand wash with mild detergent and air dry to keep it looking beautiful over time.

Orders & Shipping

We process and dispatch all orders within 2–3 business days. Once shipped, you’ll receive a tracking link to follow your order every step of the way.

Metro cities usually receive orders within 3–5 business days, while other locations may take 5–7 business days after dispatch.

Yes. Once your order ships, you will receive a tracking link via email.