Privacy policy

Last Updated: 31 March 2026

Moon & Mist ("we", "us", or "our") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website or make a purchase.

Information We Collect

When you visit our website or place an order, we may collect:

  • Name
  • Email address
  • Shipping and billing address
  • Phone number
  • Payment information (processed securely through third-party payment providers — we do not store your full payment details)
  • Order history and details
  • Device and browsing information (such as IP address, browser type, and usage data)

How We Use Your Information

We use your information to:

  • Process and fulfil your orders
  • Communicate with you about your purchase or enquiries
  • Provide customer support
  • Improve our website and services
  • Send marketing or update emails (only if you have opted in — you can unsubscribe at any time)

Cookies

Our website may use cookies to improve your browsing experience, analyse site performance, and personalise content. You can disable cookies through your browser settings, though this may affect certain site functionality.

Sharing Your Information

We only share your information with trusted third-party service providers necessary to run our business, including:

  • Payment processors
  • Shipping and logistics partners
  • Website hosting and analytics services

We do not sell or rent your personal information to any third party, ever.

Data Security

We take reasonable technical and organisational precautions to protect your personal information from loss, misuse, or unauthorised access. However, no method of transmission over the internet is completely secure.

Your Rights

You have the right to request access to, correction of, or deletion of your personal information at any time. To exercise these rights, please contact us at the email below.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites and encourage you to read their policies independently.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised date. Continued use of our website following updates constitutes your acceptance of the revised policy.

Contact

For any questions about this Privacy Policy or your personal data, please write to us at: admin@moonandmist.in